FAQ

FAQs

🎧 Podcast

Where can I listen to the OverrunEMS podcast?

You can listen directly on our website, Spotify, Apple Podcasts, or any major podcast platform.

How often do you release new episodes?

We typically release new episodes every week. Stay tuned via our newsletter or social media.

Can I suggest a topic or guest?

Yes! Send your ideas to podcast@overrunems.com.

📝 Blog & Education

Who writes your blog articles?

Our articles are written by EMS professionals, educators, and experienced field contributors.

Can I contribute to the blog?

Yes, we welcome guest submissions. Email editor@overrunems.com to get started.

Are your blog posts medically reviewed?

Many are written by professionals, but content is for educational purposes only—not medical advice.

đź›’ Store

Do you ship internationally?

Yes, within the EU and to select international destinations. Check product pages for details.

What is your return policy?

We accept returns within 14 days for unused items. Read more on our Return Policy page.

How can I track my order?

After checkout, you'll get a tracking link via email once your order ships.

🧑‍💻 Accounts & Support

Do I need an account to comment or purchase?

Yes, creating an account allows you to interact with content and manage your orders.

I forgot my password. What should I do?

Click “Forgot Password” on the login page to reset it via email.

How do I contact customer support?

Reach us at support@overrunems.com. We reply within 24 hours.